*We allow one reschedule per reservation, and charge a $80 change fee. Reschedules are subject to availability at time of the request and cannot be made less than 30 days prior to check in.
*Reservations can be cancelled and refunded in full for a $80 refund fee when cancelled within 24 hours of booking.
*For all reservations outside of 24 hours:
-The reservation total is always 40% nonrefundable after booking.
-The reservation total is 60% nonrefundable 30-60 days prior to check in
-The reservation total is 100% nonrefundable within 30 days
*Additional activities booked outside of a package are fully refundable up until one week prior to check in, and are
considered final after that time. Activities booked within 45 days of checkin must be paid in full at booking.
If you would like to opt out of an activitiy included in your package, you are welcome to make swaps for alternative
activities (of equal or lesser value, difference will be due when swaping for an activity of greater value), but we do not
offer partial refunds on package prices.
Due to the strict nature of our cancellation policy, we HIGHLY suggest procuring trip insurance prior to traveling, and
recommend TravelGuard. We will never file a claim on your behalf, but are always happy to provide the supporting
documentation for you to file your claim. Please note that cancelled flights are not an exception to our cancellation
policy.
Loved the Basecamp and Activities
Everything here is top notch! Every single person we encountered was super friendly, eager to answer questions and to offer assistance. The beauty is amazing, and the employees are passionate about their areas of expertise (photography, dogsledding, snowmachining, etc). Outstanding!